Effective Date: October 12, 2025
These Terms of Service ("Terms") govern your access to and use of the website located at https://thunderwerx.co.uk (the "Website") and any services provided by Thunderwerx LTD ("we," "us," or "our"), including but not limited to custom website development, professional email and domain services, VoIP solutions, multimedia production, SEO optimization, digital strategy consulting, and web management services (collectively, the "Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Website or Services.
Please note that these Terms are provided as a general template based on the publicly available information about your business. They are not intended as legal advice, and we recommend consulting a qualified attorney to customize them to your specific needs and ensure compliance with applicable laws.
1. Eligibility
You must be at least 18 years old and capable of forming a legally binding contract to use our Website or Services. By using the Website or Services, you represent and warrant that you meet these requirements.
2. Services Description
We provide the following Services:
Custom Websites: Development and integration of websites using platforms such as CMS, WordPress, WooCommerce, or Ghost, including adaptations to existing sites.
Professional Email, Domains & VoIP: Provision of custom email addresses, domain registration, and VoIP services for business, home, and home-workers, offered on a pay-monthly basis with no long-term contracts.
Multimedia Production: Creation of promotional and marketing materials, including videos, graphics, and other engaging content.
SEO Optimization: Strategies to improve search engine visibility through optimized content and design.
Digital Strategy: Comprehensive plans integrating websites, SEO, and visuals to enhance online presence.
Web Management: Ongoing maintenance to ensure websites remain secure, updated, and performant.
Services are tailored to businesses across Scotland and may be subject to availability. We reserve the right to modify, suspend, or discontinue any Service at any time with reasonable notice.
3. User Accounts
To access certain Services, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as needed. You are responsible for safeguarding your account credentials and for any activities occurring under your account. Notify us immediately of any unauthorized use.
4. Payments and Billing
Services such as email, domains, and VoIP are billed monthly in advance with no contracts, unless otherwise specified in a separate agreement.
All fees are non-refundable except as required by law or as outlined in our Refund Policy (if applicable).
Payments must be made via the methods we provide. Late payments may incur fees or result in suspension of Services.
Prices are exclusive of applicable taxes, which you are responsible for paying.
We may adjust pricing with 30 days' notice.
5. Intellectual Property
Our Content: All content on the Website, including text, graphics, logos, and software, is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Your Content: By submitting content to us (e.g., for website development or multimedia), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content as necessary to provide the Services. You represent that you own or have rights to such content.
Upon full payment, we transfer ownership of deliverables (e.g., custom websites or multimedia) to you, subject to any third-party licenses.
6. Prohibited Conduct
You agree not to:
Use the Services for any illegal or unauthorized purpose.
Transmit viruses, malware, or any harmful code.
Interfere with the Website or Services, including hacking or overloading.
Impersonate others or provide false information.
Violate third-party rights, including intellectual property or privacy.
Engage in spamming, unsolicited advertising, or harassing behavior.
We may terminate your access for violations without notice.
7. Third-Party Services
Our Services may integrate third-party tools (e.g., Godaddy, Vercel, WordPress, WooCommerce, or domain registrars). We are not responsible for third-party content, privacy practices, or performance. Your use of third-party services is subject to their terms.
8. Disclaimers
The Website and Services are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be error-free, secure, or uninterrupted. We are not liable for any loss of data or indirect damages arising from your use.
9. Limitation of Liability
To the fullest extent permitted by law, our total liability for any claim arising from these Terms or the Services shall not exceed the amount you paid us in the 12 months preceding the claim. We shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of the Website or Services, violation of these Terms, or infringement of third-party rights.
11. Termination
We may terminate or suspend your access to the Website or Services at any time for any reason, including non-payment or violation of these Terms. Upon termination, your right to use the Services ceases, but obligations such as payment survive.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of Scotland and the United Kingdom, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Scotland. You agree to submit to the personal jurisdiction of such courts.
13. Changes to Terms
We may update these Terms at any time. We will notify you of material changes via email or on the Website. Continued use after changes constitutes acceptance.
14. Contact Us
For questions about these Terms, contact us at admin@thunderwerx.co.uk
By using our Website or Services, you acknowledge that you have read, understood, and agree to these Terms.